Terms & Conditions & Standard Charges

1. The above quotation is based on our current understanding of the project and will be valid for 30 days. All prices are exclusive of VAT, which will be charged at 17.5%
2. Please note our website invoicing terms of 30% payable on order, 50% on completion of first draft and 20% upon sign-off. For all new customers, 50% is required on order. Balance of payment terms strictly 30 days from the date of invoice.
3. First year of hosting is included in the initial website charges. The hosting charge will begin on completion of the first draft of the website (50%). Subsequent yearly hosting charges to be paid a year in advance. Hosting includes provision of Google analytics, ongoing technical support, and provision of a secure server for the website. Technical support will not be provided (unless otherwise agreed) if your website is hosted by another party.
4. Domain renewal, where applicable, is charged at £25.00 per domain per annum.
5. Monthly SEO and/or PPC to be paid 3 months in advance. A six-month commitment is required at the start of an online marketing project. After the initial six-month period you can cancel your SEO and/or PPC activity but you must give Metafocus one months notice.
6. Website quotations are based on the specified number of website pages and number of hours content input indicated. A charge of £80 an hour will be made for work done, should the number of pages or hours quoted for be exceeded. Charges for our web manager content management system are for the licence to use this system on our server on an ongoing basis. The cost of the website does not give the client the ownership of this software and it can only be used on our server.
7. Website quotations assume one set of changes after the original website build, further changes are chargeable. Minor text changes, such as address/telephone number alterations are free of charge. All other design and programming changes are charged at £80 +VAT per hour, or by quotation. There is a minimum charge of £20.
8. Metafocus will design a website to fit a 1024x768 screen so 86%* of browsers will view the website perfectly and when viewed outside common sizes the website will still keep its design integrity.
9. Website quotations allow for one set of author’s corrections. Additional authors corrections and alterations in style or content will be charged at our standard rate of £80.00 per hour.
10. All sites are designed to be compatible with the latest versions of Firefox, Safari, Google Chrome and Internet Explorer 7+. If compatibility with older or alternative browsers is required, this would be quoted separately.
11. The above prices are based on the specification as understood and may change if the specification is revised.

*source: http://www.w3schools.com/browsers/browsers_display.asp